Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Standard Windows Server Essentials - 1 machine - academic, volume, GOV - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
Šifra:
G1EXRPZZE21
Proizvođač:
Acronis Software
Opis proizvoda
An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.
- Product Description
- Acronis Advantage Premier - technical support (renewal) - for Acronis Backup Standard Windows Server Essentials - 1 year
- Service & Support
- Technical support (renewal)
- Service Included
- Emergency phone consulting
- Full Contract Period
- 1 year
- Response Time
- 1 hour
- Service Availability
- 24 hours a day / 7 days a week
- Software Title
- Acronis Backup Standard Windows Server Essentials
- Licence Qty
- 1 machine
- Licence Pricing
- Academic, volume, government
- Licensing Details
- ESD
- Type
- Technical support (renewal)
- Service Included
- Emergency phone consulting
- Full Contract Period
- 1 year
- Response Time
- 1 hour
- Service Availability
- 24 hours a day / 7 days a week
- Software Title
- Acronis Backup Standard Windows Server Essentials
- Licence Qty
- 1 machine
- Licence Pricing
- Academic, volume, government
- Licensing Details
- ESD
- Service & Support
- Emergency phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Emergency e-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Web-based training - 1 year