Veeam Standard Support - Technical support (reactivation) - for Veeam Backup Essentials Standard for VMware - 2 sockets - ESD - for contracts expired more than 3 months - phone consulting - 1 year - 12x5

Category: Software Technical Support
Code: V-ESSSTD-VS-P0ARW-00
Brand: Veeam Software
Warranty: 12 Months
For illustrative purpose only

Prices indicated are without delivery costs and VAT

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Stock Qty Est. Delivery Price
VAT
IT328 100 7-14 days unknown 355.97
DK116 1000 7-14 days unknown 361.21
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Product Description
Veeam Standard Support - technical support (reactivation) - for Veeam Backup Essentials Standard for VMware - 1 year
Service & Support
Technical support (reactivation)
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
12 hours a day / 5 days a week
Software Title
Veeam Backup Essentials Standard for VMware
Licence Qty
2 sockets
Licensing Details
For contracts expired more than 3 months - ESD
Type
Technical support (reactivation)
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
12 hours a day / 5 days a week
Software Title
Veeam Backup Essentials Standard for VMware
Installation Type
Locally installed
Licence Qty
2 sockets
Licensing Details
For contracts expired more than 3 months - ESD
Service & Support
Phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Web support - 1 year - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year
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