Veeam Basic Support - Technical support (additional) - for Veeam Data Platform Advanced Standard - 1 socket - prepaid - phone consulting - 1 year - 12x5 - response time: 2 business hours

Category: Software Technical Support
Code: V-ADVSTD-VS-P01YP-00
Brand: Veeam Software
Warranty: Unknown
For illustrative purpose only

Prices indicated are without delivery costs and VAT

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Stock Qty Est. Delivery Price
VAT
NO724 9876 7-14 days unknown 470.02
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Product Description
Veeam Basic Support - technical support (additional) - for Veeam Data Platform Advanced Standard - 1 year
Service & Support
Technical support (additional)
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 business hours
Service Availability
12 hours a day / 5 days a week
Software Title
Veeam Data Platform Advanced Standard
Licence Qty
1 socket
Licence Pricing
Prepaid
Type
Technical support (additional)
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 business hours
Service Availability
12 hours a day / 5 days a week
Software Title
Veeam Data Platform Advanced Standard
Installation Type
Locally installed
Licence Qty
1 socket
Licence Pricing
Prepaid
Service & Support
Phone consulting - 1 year - response time: 2 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Web support - 1 year - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
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