StorageCraft Standard Support - Technical support (renewal) - for StorageCraft ShadowProtect SPX Desktop (Windows) - 1 desktop/laptop - volume, corporate - 20-99 licences - emergency phone consulting - 1 year - 12x5 - response time: 2 h

Category: Software Technical Support
Code: KXDW00EUMS011YZZA
Brand: StorageCraft Technology
Warranty: Unknown
For illustrative purpose only

Prices indicated are without delivery costs and VAT

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Stock Qty Est. Delivery Price
VAT
DE278 50 7-14 days unknown 15.45
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Product Description
StorageCraft Standard Support - technical support (renewal) - for StorageCraft ShadowProtect SPX Desktop (Windows) - 1 year
Service & Support
Technical support (renewal)
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
2 hours
Service Availability
12 hours a day / 5 days a week
Software Title
StorageCraft ShadowProtect SPX Desktop (Windows)
Licence Qty
1 desktop/laptop
Licence Pricing
Volume, corporate / 20-99 licences
Type
Technical support (renewal)
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
2 hours
Service Availability
12 hours a day / 5 days a week
Software Title
StorageCraft ShadowProtect SPX Desktop (Windows)
Installation Type
Locally installed
Licence Qty
1 desktop/laptop
Licence Pricing
Volume, corporate / 20-99 licences
Service & Support
Emergency phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ Phone consulting - 1 year - response time: 1 business day - severity high ¦ Phone consulting - 1 year - response time: 2 business days - severity medium ¦ Phone consulting - 1 year - response time: 2 business days - severity low ¦ Emergency e-mail consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ E-mail consulting - 1 year - response time: 1 business day - severity high ¦ E-mail consulting - 1 year - response time: 2 business days - severity medium ¦ E-mail consulting - 1 year - response time: 2 business days - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
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