Marketing description

Symantec pcAnywhere 11.0 is the world's leading remote control solution. Its integrated tools make it easy for helpdesk personnel to resolve server and workstation problems. Robust security prevents unauthorized access to enterprise resources. File transfer users will appreciate the ability to queue multiple files and then work uninterrupted while the files are transferring.
Host & Remote licensing allows two-way communication, allowing the computer to remotely control, or be remotely controlled by other computers running pcAnywhere. Connections can take place via modem, network, Internet, or direct cable connection.

Key selling points

• Provides a feature-rich, secure, reliable remote control solution to accelerate resolution of help desk calls
• Offers heterogeneous host and remote platform support across Windows, Linux, and Mac OS X
• Supports 64-bit environments
• Host invitation feature simplifies the process of hosts establishing a reverse connection
• User interface provides simple, graphical, task-based options
• Mobile remote management tools reduce the steps, bandwidth, and time required for remote troubleshooting and issue resolution
• Supports multiple authentication methods so you can use existing network authentication user names and passwords