HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour (for system cabinets) - 5 years - on-site - 24x7 - response time: 4 h

Kategooria: Arvutiosade teenused
Tootekood: U5GM9E
Tootja: Hewlett Packard Enterprise
Garantii: Ei ole teada
Tootepildid on illustratiivsed
Ladu Kogus Eeldatav tarne Hind
KM
IMZDE 10000 31.03.2026 Teadmata 55 569,27

Marketing description

HPE Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
Each HPE Proactive Care Service level includes problem prevention and incident management support for hardware and software products. For each HPE Proactive Care Service level, HPE provides all the core problem prevention service features.

Product Description
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Class of Equipment
System cabinets
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Class of Equipment
System cabinets
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday