StorMagic Platinum Support - Technical support (extension) - for StorMagic SvSAN - 2 TB capacity - emergency phone consulting - 5 years - 24x7 - response time: 1 h

Kategooria: Tarkvara tugiteenus
Tootekood: R7H22AAE
Tootja: Hewlett Packard Enterprise
Garantii: Ei ole teada
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ALSFI1 100 06.04.2026 Teadmata 2 734,37
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Marketing description

Platinum support ensures that software is kept up to date whilst benefiting from continuous product enhancements and development.

Product Description
StorMagic Platinum Support - technical support (extension) - for StorMagic SvSAN - 5 years
Service & Support
Technical support (extension)
Service Included
Emergency phone consulting
Full Contract Period
5 years
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
StorMagic SvSAN
Licence Qty
2 TB capacity
Type
Technical support (extension)
Service Included
Emergency phone consulting
Full Contract Period
5 years
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
StorMagic SvSAN
Installation Type
Locally installed
Licence Qty
2 TB capacity
Service & Support
Emergency phone consulting - 5 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 5 years - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity medium ¦ Phone consulting - 5 years - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity low ¦ Web support - 5 years ¦ E-mail consulting - 5 years ¦ Web knowledge base access - 5 years ¦ New releases update - 5 years
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