HPE Tech Care Basic Service - Technical support - for HPE StoreOnce 4900/5500 Security Pack - phone consulting - 4 years - 9x5 - response time: 2 h - for P/N: BB907A, BB907AAE

Kategooria: Tarkvara tugiteenus
Tootekood: HX6F5E
Tootja: Hewlett Packard Enterprise
Garantii: Ei ole teada
Tootepildid on illustratiivsed
Ladu Kogus Eeldatav tarne Hind
KM
IMZDE 10000 27.03.2026 Teadmata 17 557,25

Marketing description

Get out of the data center maintenance business with HPE Pointnext Tech Care, a service that's changing the definition of operational IT support. Go beyond problem identification and resolution, and leverage HPE to figure out better ways to do things, allowing your business to adapt more quickly and drive innovation with fewer resources.

Key selling points

  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance

Product Description
HPE Tech Care Basic Service - technical support - for HPE StoreOnce 4900/5500 Security Pack - 4 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
4 years
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software Title
HPE StoreOnce 4900/5500 Security Pack
Designed For
P/N: BB907A, BB907AAE
Type
Technical support
Service Included
Phone consulting
Full Contract Period
4 years
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software Title
HPE StoreOnce 4900/5500 Security Pack
Installation Type
Locally installed
Service & Support
Phone consulting - 4 Years - response time: 2 hours - availability: 9 hours a day / Monday-Friday ¦ Product info support - 4 Years ¦ New releases update - 4 Years ¦ Web knowledge base access - 4 Years
Designed For
P/N: BB907A, BB907AAE