HPE Proactive Care Advanced Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: R3A95A, R3A96A, R3A99A, R3B12A

Kategooria: Tarkvara tugiteenus
Tootekood: HF5X3E
Tootja: Hewlett Packard Enterprise
Garantii: Ei ole teada
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IMZDE 10000 21.09.2026 Teadmata 55 087,87
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HPE Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

Product Description
HPE Proactive Care Advanced Call-To-Repair Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: R3A95A, R3A96A, R3A99A, R3B12A
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention - 5 years
Designed For
P/N: R3A95A, R3A96A, R3A99A, R3B12A
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