HPE Pointnext Tech Care Essential Service with Defective Media Retention - Extended service agreement - parts and labour (for hardware only) - 5 years - on-site - 24x7 - response time: 4 h - OEM - for P/N: P38535-B21, P38536-B21

Kategooria: Arvuti teenused
Tootekood: H29WDE
Tootja: Hewlett Packard Enterprise
Garantii: Ei ole teada
Tootepildid on illustratiivsed
Ladu Kogus Eeldatav tarne Hind
KM
IMZDE 10000 15.05.2026 Teadmata 5 117,15

Turunduse kirjeldus

Get out of the data center maintenance business with HPE Pointnext Tech Care, a service that's changing the definition of operational IT support. Go beyond problem identification and resolution, and leverage HPE to figure out better ways to do things, allowing your business to adapt more quickly and drive innovation with fewer resources.

Peamised müügieelised

  • Digital and data-driven
  • Personalized and predictive
  • Innovation and intelligence

Toote omadused

  • Digital and data-driven
    Get faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.
  • Personalized and predictive
    Prevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.
  • Innovation and intelligence
    Get the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.

Product Description
HPE Pointnext Tech Care Essential Service with Defective Media Retention - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Pricing Type
OEM
Covered Configurations
Hardware only
Designed For
P/N: P38535-B21, P38536-B21
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Pricing Type
OEM
Covered Configurations
Hardware only
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Defective media retention - 5 years
Designed For
P/N: P38535-B21, P38536-B21