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Many customers want to take additional precautions to safeguard the integrity of networked data, ensure network uptime, and maximize end-user productivity. Net.Cover is a selection of comprehensive service and support plans designed to protect your network investments.

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• 8 x 5 phone support
• Priority queuing and escalation
• Online Solutions - Allied Telesis self help service center
• Real-time 24 x 7 x 365 access to the database and eService center
• A dynamic tool, the knowledge base uses self-learning technology, constantly expanding to facilitate customer inquiries, problems and solutions
• Browse by category, or key-word search for questions and answers in the in-depth database
• Receive automatic updates to inquiries and answers via e-mail
• Submit on-line questions and comments directly to the technicians