Category

Online & appliance based services - remote access / login control

Product Type

Subscription licence - 5 years

Installation Type

Hosted - SaaS

Bundled Support

5 Years Select Support

Licence Qty

1 device

Type

Phone consulting - 5 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 5 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 5 years - response time: 2 days - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 5 years ¦ Web support - 5 years ¦ Web knowledge base access - 5 years ¦ New releases update - 5 years

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