Extreme Networks offers a comprehensive set of channel service programs designed to help its partners gain a competitive edge by enhancing their service capabilities and enabling them to implement and deliver superior services, while increasing revenue and profits. PartnerWorks service solutions are for Partners desiring to offer customers their own brand of value added service and support offers, but require technical support escalation and hardware replacement options from Extreme Networks to ensure the integrity of customer's networks.Under specific program options of the PartnerWorks program, partners can receive a replacement unit prior to returning the defective unit to Extreme Networks. PartnerWorks Plus provides for the shipment of the replacement part directly to the partners location.
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