Igel Software Maintenance Plus - Technical support - 1 licence - volume - 0-99 licences - phone consulting - 1 year - 24x7 - response time: 2 h

Kategooria: Tarkvara tugiteenus
Tootekood: 4L41K90783
Tootja: Lenovo
Garantii: Ei ole teada
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Product Description
Igel Software Maintenance Plus - technical support - 1 year
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Licence Qty
1 licence
Licence Pricing
Volume / 0-99 licences
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Licence Qty
1 licence
Licence Pricing
Volume / 0-99 licences
Service & Support
Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Phone consulting - 1 year - response time: 4 business hours - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday - 15 named contacts ¦ Web support - 1 year ¦ Remote assessment - 1 year ¦ Web knowledge base access - 1 year
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