Network Devices Service Options

Product parameters

Brand
Fortinet (32)Hewlett Packard Enterprise (977)Ubiquiti Networks (26)Juniper Networks (1603)Opengear (35)Check Point Software Technologies (270)Extreme Networks (7712)Ekahau (1)
Service & support type
Accidental damage coverage (2) Accidental damage coverage (renewal) (2) Configuration (2) Deinstallation / cancellation (1) Expedite fee (1) Extended service agreement (6729) Extended service agreement (extension) (1) Extended service agreement (reinstatement) (3) Extended service agreement (renewal) (238) Extended service agreement (uplift) (2) Installation (13) Installation / configuration (6) Intrusion definitions update (1) Remote configuration (1) Remote consulting (1) Remote implementation (2) Remote installations / configuration (6) Reschedule fee (1) Technical support (5245) Technical support (renewal) (14) URL Database update (1) Virus definitions update (58)
Location
Carry-in (417) On-site (1244) Shipment (4718)
Response time
1 business day (160) 10 business days (2) 15 min (20) 2 business days (13) 2 days (43) 2 hours (15) 24 hours (2) 30 min (9) 4 hours (998) Next business day (5033) Next business day ( for requests before 3:00 p.m.) (1) Next business day (for requests before 2:00 p.m.) (5) Next day (17) Same business day (1) Same business day (next business day for requests after 2:00 p.m.) (7) Same day (2)
Repair time
10 business days (191) 24 hours (5) 3 business days (1) 30 days (238) 6 hours (30) Next business day (4)
Full contract period
 - 
1incident (1) 1day (3) 1.75days (1) 2days (3) 2.5days (1) 1month (375) 1year (9749) 2years (124) 3years (1045) 39months (1) 4years (109) 5years (873) 7years (5)
Price
 - 
  DKK