J-Care delivers the peace of mind that only a comprehensive support solution offers. You benefit from the economy and simplicity of a single service solution to maintain your network's day-to-day operation.J-Care Core Offering includes 24X7 JTAC support, CSC access and SW updates and releases.With JTAC support, you have unlimited access to JTAC engineers through by phone and online 24x7x365. As a single point of contact for all your support needs, JTAC engineers have extensive experience in supporting large-scale networks and help you diagnose system problems, provide solutions and workarounds where necessary.