HPE Tech Care Basic Service - Technical support - for HPE B-series 8Gb/16Gb Mid Range Switch Fabric Vision - phone consulting - 5 years - 9x5 - response time: 2 h

Category: NAS
Code: HY3P8E
Brand: Hewlett Packard Enterprise
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
DK231 100 30/09/2026 unknown 58,443.92
DE748 10000 01/10/2026 unknown 60,236.06
DK060 50 13/10/2026 unknown 82,988.64
TDDK 0 unknown 59,057.52
DK060 0 unknown 82,988.64

Marketing description

Get out of the data center maintenance business with HPE Pointnext Tech Care, a service that's changing the definition of operational IT support. Go beyond problem identification and resolution, and leverage HPE to figure out better ways to do things, allowing your business to adapt more quickly and drive innovation with fewer resources.

Key selling points

  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance

Product Description
HPE Tech Care Basic Service - technical support - for HPE B-series 8Gb/16Gb Mid Range Switch Fabric Vision - 5 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
5 years
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software Title
HPE B-series 8Gb/16Gb Mid Range Switch Fabric Vision
Designed For
P/N: TC510AAE, TC510B
Type
Technical support
Service Included
Phone consulting
Full Contract Period
5 years
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software Title
HPE B-series 8Gb/16Gb Mid Range Switch Fabric Vision
Installation Type
Locally installed
Service & Support
Phone consulting - 5 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday ¦ Product info support - 5 years ¦ New releases update - 5 years ¦ Web knowledge base access - 5 years
Designed For
P/N: TC510AAE, TC510B