Marketing description

HPE Software Technical Support provides comprehensive remote software support services for Hewlett Packard Enterprise software products and selected third-party software products. With HPE Software Technical Support, your IT staff receives fast and reliable access to HPE Global Support Centers. Hewlett Packard Enterprise technical resources work with your IT team to provide advice on software features and use, help with problem diagnosis and resolution, and identify software defects. This service also provides electronic access to comprehensive support information, allowing any member of your IT staff to locate essential product and support information.

Key selling points

• Designed to allow your IT resources to stay focused on their core tasks and priorities
• Access to specialized Hewlett Packard Enterprise technical resources to help expedite problem resolution
• May contribute to improved system performance and reduced downtime due to software defects
• Reliable response times