Storage Devices Service Options

Product parameters

Brand
Hewlett Packard Enterprise (6252)HP Inc. (5)Lenovo (2086)Arcserve (1)Arctera (Veritas) (1)Barracuda Networks (7)ExaGrid (6)HPE (6217)ioSafe (2)Milestone Systems (1)NETGEAR (2)
Product line
Arcserve Gold Maintenance (1) Barracuda Premium Support (7) Data Recovery Service (2) ExaGrid (5) ExaGrid (1) HP Care Pack (1) HPE (82) HPE (18) HPE 3PAR Performance and Capacity Trending Service (1) HPE Complete Care (1) HPE Complete Storage Assistance Service (1) HPE Complete Storage Integration Service (1) HPE Data Sanitization Service (3) HPE Factory Express (1) HPE Foundation Care (1007) HPE Foundation Care (40) HPE Nimble Storage Foundation Care (13) HPE PAR StoreServ Online Import Quick Start Service (1) HPE Primera (1) HPE Proactive Care (2495) HPE Proactive Care (927) HPE Proactive Care Advanced (333) HPE Proactive Care Advanced (608) HPE Professional Services (2) HPE SAN Implementation Service (1) HPE SAN Solution Service (1) HPE Storage Performance Analysis (3) HPE Synergy (2) HPE Tech Care (630) IBM Maintenance Agreement ServicePac (1) Lenovo (25) Lenovo (1282) Committed Service (171) Committed Service (1) Committed Service Post Warranty (176) Hardware Installation Services (6) Maintenance Agreement e-ServicePac (1) Post Warranty (18) Post Warranty (258) Milestone Keep Your Hard Drive (1) NETGEAR ProSupport Defective Drive Retention Service (2) QNAP (194) QNAP Extended Warranty (1) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (5) Quantum Installation Services (1) Quantum StorageCare (22) ScaleCare (2) StorTrec (144) Technogroup (167) Veritas (1)
Service & support type
Configuration (5) Extended service agreement (8481) Extended service agreement (renewal) (14) Extended service agreement (uplift / renewal) (9) Extended service agreement (uplift) (4) Installation (64) Installation / configuration (73) Remote deployment (1) Remote installation (2) Technical support (18)
Location
Carry-in (1) On-site (8193) Shipment (256)
Response time
2 hours (207) 4 hours (3052) 48 hours (122) 6 hours (42) Next business day (3056) Next business day ( for requests before 3:00 p.m.) (142) Next business day (for requests before 2:00 p.m.) (3) Next day (1) Same business day (27)
Repair time
10 business days (1) 24 hours (169) 5 business days (1) 6 hours (2008)
Full contract period
 - 
1incident (10) 3incidents (1) 4hours (1) 1month (7) 120days (1) 1year (1625) 2years (339) 3years (2398) 4years (1654) 5years (2531)
Price
 - 
  USD