Software Technical Support

Product parameters

Service included

Consulting (13) E-mail consulting (3) Emergency phone consulting (11) Health check (1) Knowledge transfer session (1) Maintenance (5) Parts and labour (1) Phone consulting (2569) Web support (10)

Service & support type

Extended service agreement (1) Installation (2) Installation / configuration (5) New releases update (6) New releases update (renewal) (6) Product info support (6) Product info support (renewal) (16) Remote consulting (1) Remote installations / configuration (2) Technical support (1893) Technical support (additional) (6) Technical support (extension) (210) Technical support (reactivation) (4) Technical support (renewal) (486) Training (1)

Full contract period

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Igel Software Maintenance Priority - Technical support - for IGEL COSMOS PAS - 1 licence - volume - 500-999 licences - web support - 1 year - business hours / 5 days a week - response time: 3 business days CODE: 4L41M53008 Compare
	Igel Software Maintenance Priority - Technical support - for IGEL COSMOS PAS - 1 licence - volume - 500-999 licences - web support - 1 year - business hours / 5 days a week - response time: 3 business days CODE: 4L41M53008 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	104.09


IGEL COSMOS SELECT PAS 1 YEAR (100 TO 49 CODE: 4L41M53044 Compare
	IGEL COSMOS SELECT PAS 1 YEAR (100 TO 49 CODE: 4L41M53044 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	88.07
		DE712	100	Mo 7/10	117.22


IGEL PLUS SUPPORT 1 YEAR (1 TO 99) (DEALRE CODE: 4L41M53031 Compare
	IGEL PLUS SUPPORT 1 YEAR (1 TO 99) (DEALRE CODE: 4L41M53031 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	56.04


IGEL PRIORITY SUPPORT 1 YEAR (1 TO 99) (DEALRE CODE: 4L41M53023 Compare
	IGEL PRIORITY SUPPORT 1 YEAR (1 TO 99) (DEALRE CODE: 4L41M53023 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	53.42


IGEL COSMOS SELECT PAS 1 YEAR 500 TO 999) (DEALRE CODE: 4L41M53000 Compare
	IGEL COSMOS SELECT PAS 1 YEAR 500 TO 999) (DEALRE CODE: 4L41M53000 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	96.71


IGEL COSMOS SELECT PAS 1 YEAR (1 TO 99)(DEALRE CODE: 4L41M52998 Compare
	IGEL COSMOS SELECT PAS 1 YEAR (1 TO 99)(DEALRE CODE: 4L41M52998 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	107.72


CSP ESU for SQL 2012 EStd 2 Core pack for 3rd year EOS [P] (July 2024-July 2025) \| Start 01.07.24 CODE: DG7GMGF0HX95-0008 Compare
	CSP ESU for SQL 2012 EStd 2 Core pack for 3rd year EOS [P] (July 2024-July 2025) \| Start 01.07.24 CODE: DG7GMGF0HX95-0008 Compare
		Stock	Qty	Est. del.	Price
		DE501	100	Mo 30/09	4,120.14


CSP ESU for SQL 2012 Std 2 Core pack for 3rd year EOS [P] (July 2024-July 2025) \| Start 01.07.24 CODE: DG7GMGF0HX95-0004 Compare
	CSP ESU for SQL 2012 Std 2 Core pack for 3rd year EOS [P] (July 2024-July 2025) \| Start 01.07.24 CODE: DG7GMGF0HX95-0004 Compare
		Stock	Qty	Est. del.	Price
		DE501	100	Mo 30/09	4,120.14


CSP ESU for SQL 2014 Std 2 Core pack for 1st year EOS [P] (Coverage July 10 2024 - July 8 2025) CODE: DG7GMGF0HX95-000C Compare
	CSP ESU for SQL 2014 Std 2 Core pack for 1st year EOS [P] (Coverage July 10 2024 - July 8 2025) CODE: DG7GMGF0HX95-000C Compare
		Stock	Qty	Est. del.	Price
		DE501	100	Mo 30/09	4,532.26


CSP ESU for SQL 2014 Std Per Server for 1st year EOS [P] (Coverage July 10 2024 - July 8 2025) CODE: DG7GMGF0HX95-000B Compare
	CSP ESU for SQL 2014 Std Per Server for 1st year EOS [P] (Coverage July 10 2024 - July 8 2025) CODE: DG7GMGF0HX95-000B Compare
		Stock	Qty	Est. del.	Price
		DE501	100	Mo 30/09	1,132.26


TECHNICAL CONSULTING (REMOTE) CODE: PSRV-TC-RMT Compare
	TECHNICAL CONSULTING (REMOTE) CODE: PSRV-TC-RMT Compare
		Stock	Qty	Est. del.	Price
		ESPPT	100	Tu 1/10	105.31


Blancco Advanced Support Plan (SP2) - Technical support - for Blancco Drive Eraser Volume Edition - 1 asset - volume - 50-499 licences - ESD - phone consulting - 1 year - 5 incident - 9x5 - response time: 2 h CODE: 4L41L66932 Compare
	Blancco Advanced Support Plan (SP2) - Technical support - for Blancco Drive Eraser Volume Edition - 1 asset - volume - 50-499 licences - ESD - phone consulting - 1 year - 5 incident - 9x5 - response time: 2 h CODE: 4L41L66932 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	14.51


IGEL COSMOS PLUS PAS 3 YEAR (1 TO 9 CODE: 4L41M53063 Compare
	IGEL COSMOS PLUS PAS 3 YEAR (1 TO 9 CODE: 4L41M53063 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	237.47
		DE712	999	Mo 7/10	318.67


IGEL COSMOS PLUS PAS 1 YEAR (1 TO 99) (DEALRE CODE: 4L41M53014 Compare
	IGEL COSMOS PLUS PAS 1 YEAR (1 TO 99) (DEALRE CODE: 4L41M53014 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	93.58
		DE712	100	Mo 7/10	124.73


IGEL COSMOS PRIORITY PAS 3 YEAR (500 TO 99 CODE: 4L41M53057 Compare
	IGEL COSMOS PRIORITY PAS 3 YEAR (500 TO 99 CODE: 4L41M53057 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	228.03
		DE712	999	Mo 7/10	305.91


IGEL COSMOS SELECT PAS 1 YEAR (500 TO 99 CODE: 4L41M53045 Compare
	IGEL COSMOS SELECT PAS 1 YEAR (500 TO 99 CODE: 4L41M53045 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	87.44
		DE712	100	Mo 7/10	116.35


IGEL PRIORITY SUPPORT 3 YEAR (1 TO 9 CODE: 4L41M53081 Compare
	IGEL PRIORITY SUPPORT 3 YEAR (1 TO 9 CODE: 4L41M53081 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	55.30
		DE712	100	Mo 7/10	77.13


IGEL PLUS SUPPORT 3 YEAR (0 TO 9 CODE: 4L41M53089 Compare
	IGEL PLUS SUPPORT 3 YEAR (0 TO 9 CODE: 4L41M53089 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	62.80
		DE712	100	Mo 7/10	85.82


IGEL COSMOS PLUS PAS 1 YEAR (1 TO 9 CODE: 4L41M53059 Compare
	IGEL COSMOS PLUS PAS 1 YEAR (1 TO 9 CODE: 4L41M53059 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	99.34
		DE712	100	Mo 7/10	132.58


ALCATEL-LUCENT ENTERPRISE 3Yr 7x24 Support SER-SOFT Basic (CP3Y-VA-CX000V) CODE: CP3Y-VA-CX000V Compare
	ALCATEL-LUCENT ENTERPRISE 3Yr 7x24 Support SER-SOFT Basic (CP3Y-VA-CX000V) CODE: CP3Y-VA-CX000V Compare
		Stock	Qty	Est. del.	Price
		DE712	100	Mo 7/10	1,382.54


Poly PrivateConnect Remote Proof of Concept powered by Pexip - Remote consulting CODE: U73WLPS Compare
	Poly PrivateConnect Remote Proof of Concept powered by Pexip - Remote consulting CODE: U73WLPS Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 7/10	31,454.86


IGEL COSMOS SELECT PAS 3 YEAR (500 TO 99 CODE: 4L41M53049 Compare
	IGEL COSMOS SELECT PAS 3 YEAR (500 TO 99 CODE: 4L41M53049 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	205.50
		DE712	100	Mo 7/10	273.23


IGEL COSMOS SELECT PAS 3 YEAR (100 TO 49 CODE: 4L41M53048 Compare
	IGEL COSMOS SELECT PAS 3 YEAR (100 TO 49 CODE: 4L41M53048 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	207.17
		DE712	100	Mo 7/10	275.47


Poly+ - Technical support - for Poly CloudConnect Lite powered by Pexip ERC Lite for Microsoft Teams - Term Subscription - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U71T4PX Compare
	Poly+ - Technical support - for Poly CloudConnect Lite powered by Pexip ERC Lite for Microsoft Teams - Term Subscription - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U71T4PX Compare
		Stock	Qty	Est. del.	Price
		DE712	100	Mo 7/10	1,999.67


Fujitsu Support Pack - Technical support - for VMware vSAN Advanced - 1 CPU - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 24x7 - response time: 4 h CODE: FSP:G-SW5V663PRV0H Compare
	Fujitsu Support Pack - Technical support - for VMware vSAN Advanced - 1 CPU - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 5 years - 24x7 - response time: 4 h CODE: FSP:G-SW5V663PRV0H Compare
		Stock	Qty	Est. del.	Price
		DE712	49	Mo 7/10	6,811.08


IGEL COSMOS SELECT PAS 3 YEAR (1 TO 9 CODE: 4L41M53047 Compare
	IGEL COSMOS SELECT PAS 3 YEAR (1 TO 9 CODE: 4L41M53047 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	207.17
		DE712	100	Mo 7/10	275.47


HPE Carepack 1y Insight SW Ops and Perform Review SVC (HK212A1) CODE: HK212A1 Compare
	HPE Carepack 1y Insight SW Ops and Perform Review SVC (HK212A1) CODE: HK212A1 Compare
		Stock	Qty	Est. del.	Price
		DE712	100	Mo 7/10	13,712.31


Microsoft 365 Professional Direct Support - Technical support - 1 user - academic - EA Subscription - consulting - 24x7 - response time: 1 h CODE: K0C-00001 Compare
	Microsoft 365 Professional Direct Support - Technical support - 1 user - academic - EA Subscription - consulting - 24x7 - response time: 1 h CODE: K0C-00001 Compare
		Stock	Qty	Est. del.	Price
		DE168	999	Tu 1/10	39.01
		DE168	999	Tu 1/10	39.48


Fujitsu SP 5y TS Sub & Upgr,24x7,4h Rm Rt (FSP:G-SW5P263PRV0D) CODE: FSP:G-SW5P263PRV0D Compare
	Fujitsu SP 5y TS Sub & Upgr,24x7,4h Rm Rt (FSP:G-SW5P263PRV0D) CODE: FSP:G-SW5P263PRV0D Compare
		Stock	Qty	Est. del.	Price
		DE712	20	Mo 7/10	2,133.46


TELIT-3 YEARS SUPPORT DEVICEWISE ENTERPRISE GATEWAY CODE: 4L41J34018 Compare
	TELIT-3 YEARS SUPPORT DEVICEWISE ENTERPRISE GATEWAY CODE: 4L41J34018 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	46,511.60
		DE712	100	Mo 7/10	63,428.97


TELIT-3 YEARS SUPPORT DEVICEWISE VIEW ENTERPRISE GAT CODE: 4L41J34016 Compare
	TELIT-3 YEARS SUPPORT DEVICEWISE VIEW ENTERPRISE GAT CODE: 4L41J34016 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	2,349.85
		DE712	100	Mo 7/10	3,201.80


TELIT-3 YEARS SUPPORT DEVICEWISE ENTERPRISE GATEWAY CODE: 4L41J34014 Compare
	TELIT-3 YEARS SUPPORT DEVICEWISE ENTERPRISE GATEWAY CODE: 4L41J34014 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	4,662.86
		DE712	100	Mo 7/10	6,356.25


TELIT-3 YEARS SUPPORT DEVICEWISE VIEW ASSET GATEWAY CODE: 4L41J34012 Compare
	TELIT-3 YEARS SUPPORT DEVICEWISE VIEW ASSET GATEWAY CODE: 4L41J34012 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	84.53
		DE712	100	Mo 7/10	112.39


TELIT-3 YEARS SUPPORT DEVICEWISE ASSET GATEWAY (INCL CODE: 4L41J34010 Compare
	TELIT-3 YEARS SUPPORT DEVICEWISE ASSET GATEWAY (INCL CODE: 4L41J34010 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	203.76
		DE712	100	Mo 7/10	274.98


CSP ESU for SQL 2012 Std 2 Core pack for 1st year EOS [P] (July 2022-July 2023) CODE: DG7GMGF0HX95-0005 Compare
	CSP ESU for SQL 2012 Std 2 Core pack for 1st year EOS [P] (July 2022-July 2023) CODE: DG7GMGF0HX95-0005 Compare
		Stock	Qty	Est. del.	Price
		DE501	100	Mo 30/09	4,120.14


CSP ESU for SQL 2012 EE 2 Core pack for 1st year EOS [P] (July 2022-July 2023) CODE: DG7GMGF0HX95-0002 Compare
	CSP ESU for SQL 2012 EE 2 Core pack for 1st year EOS [P] (July 2022-July 2023) CODE: DG7GMGF0HX95-0002 Compare
		Stock	Qty	Est. del.	Price
		DE501	100	Mo 30/09	15,794.76


Microsoft Extended Security Updates - New releases update - for Microsoft Windows Server 2012 Datacenter - 8 cores - NCE - for 1st year of EOS (October 2023-October 2024) - 1 year CODE: DG7GMGF0HPVW:0005 Compare
	Microsoft Extended Security Updates - New releases update - for Microsoft Windows Server 2012 Datacenter - 8 cores - NCE - for 1st year of EOS (October 2023-October 2024) - 1 year CODE: DG7GMGF0HPVW:0005 Compare
		Stock	Qty	Est. del.	Price
		DE501	100	Mo 30/09	3,536.30


Microsoft Extended Security Updates - New releases update - for Microsoft Windows Server 2012 Datacenter - 2 cores - NCE - for 1st year of EOS (October 2023-October 2024) - 1 year CODE: DG7GMGF0HPVW:0004 Compare
	Microsoft Extended Security Updates - New releases update - for Microsoft Windows Server 2012 Datacenter - 2 cores - NCE - for 1st year of EOS (October 2023-October 2024) - 1 year CODE: DG7GMGF0HPVW:0004 Compare
		Stock	Qty	Est. del.	Price
		DE501	100	Mo 30/09	883.27


Microsoft Extended Security Updates - New releases update - for Microsoft Windows Server 2012 Standard - 2 cores - NCE - for 1st year of EOS (October 2023-October 2024) - 1 year CODE: DG7GMGF0HPVV:0003 Compare
	Microsoft Extended Security Updates - New releases update - for Microsoft Windows Server 2012 Standard - 2 cores - NCE - for 1st year of EOS (October 2023-October 2024) - 1 year CODE: DG7GMGF0HPVV:0003 Compare
		Stock	Qty	Est. del.	Price
		DE501	100	Mo 30/09	168.48


Microsoft Extended Security Updates - New releases update - for Microsoft Windows Server 2012 Standard - 8 cores - NCE - for 1st year of EOS (October 2023-October 2024) - 1 year CODE: DG7GMGF0HPVV:0002 Compare
	Microsoft Extended Security Updates - New releases update - for Microsoft Windows Server 2012 Standard - 8 cores - NCE - for 1st year of EOS (October 2023-October 2024) - 1 year CODE: DG7GMGF0HPVV:0002 Compare
		Stock	Qty	Est. del.	Price
		DE501	100	Mo 30/09	627.82


Lenovo Consulting Services - Technical support - for IGEL Rapid Deployment - consulting CODE: 4L41K90794 Compare
	Lenovo Consulting Services - Technical support - for IGEL Rapid Deployment - consulting CODE: 4L41K90794 Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 7/10	4,135.93


IGEL Standard Quick Start - Product info support - knowledge transfer session CODE: 4L41K90793 Compare
	IGEL Standard Quick Start - Product info support - knowledge transfer session CODE: 4L41K90793 Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Mo 7/10	66,639.12


IGEL Design Workshop - Training CODE: 4L41K90792 Compare
	IGEL Design Workshop - Training CODE: 4L41K90792 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Mo 7/10	55,907.55


Igel Health Standard Check - Technical support - health check CODE: 4L41K90791 Compare
	Igel Health Standard Check - Technical support - health check CODE: 4L41K90791 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	17,133.94
		DE712	999	Mo 7/10	23,189.84


Igel Software Maintenance Plus - Technical support - 1 licence - volume - 1000+ level - phone consulting - 3 years - 24x7 - response time: 2 h CODE: 4L41K90790 Compare
	Igel Software Maintenance Plus - Technical support - 1 licence - volume - 1000+ level - phone consulting - 3 years - 24x7 - response time: 2 h CODE: 4L41K90790 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	52.69


Igel Software Maintenance Plus - Technical support - 1 licence - volume - 500-999 licences - phone consulting - 3 years - 24x7 - response time: 2 h CODE: 4L41K90789 Compare
	Igel Software Maintenance Plus - Technical support - 1 licence - volume - 500-999 licences - phone consulting - 3 years - 24x7 - response time: 2 h CODE: 4L41K90789 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	54.97


Igel Software Maintenance Plus - Technical support - 1 licence - volume - 100-499 licences - phone consulting - 3 years - 24x7 - response time: 2 h CODE: 4L41K90788 Compare
	Igel Software Maintenance Plus - Technical support - 1 licence - volume - 100-499 licences - phone consulting - 3 years - 24x7 - response time: 2 h CODE: 4L41K90788 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	58.95
		DE712	100	Mo 7/10	80.59


Igel Software Maintenance Plus - Technical support - 1 licence - volume - 0-99 licences - phone consulting - 3 years - 24x7 - response time: 2 h CODE: 4L41K90787 Compare
	Igel Software Maintenance Plus - Technical support - 1 licence - volume - 0-99 licences - phone consulting - 3 years - 24x7 - response time: 2 h CODE: 4L41K90787 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	61.23
		DE712	100	Mo 7/10	83.69


Igel Software Maintenance Plus - Technical support - 1 licence - volume - 1000+ level - phone consulting - 1 year - 24x7 - response time: 2 h CODE: 4L41K90786 Compare
	Igel Software Maintenance Plus - Technical support - 1 licence - volume - 1000+ level - phone consulting - 1 year - 24x7 - response time: 2 h CODE: 4L41K90786 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	28.70
		DE712	100	Mo 7/10	42.42


Igel Software Maintenance Plus - Technical support - 1 licence - volume - 500-999 licences - phone consulting - 1 year - 24x7 - response time: 2 h CODE: 4L41K90785 Compare
	Igel Software Maintenance Plus - Technical support - 1 licence - volume - 500-999 licences - phone consulting - 1 year - 24x7 - response time: 2 h CODE: 4L41K90785 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 1/10	29.60

Software Technical Support

Product parameters

Special conditions apply

Restricted product