HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours

Imagems com fins ilustrativos somente
Estoque Qtd Entrega estimada Preço
CUBA
DE168 0 ~ 4 semanas 529.483,80

Descrição de marketing

HPE Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
Each HPE Proactive Care Service level includes problem prevention and incident management support for hardware and software products. For each HPE Proactive Care Service level, HPE provides all the core problem prevention service features. The HPE Proactive Care portfolio also offers the same three service levels with the inclusion of hardware defective media retention (DMR) and comprehensive defective material retention (CDMR) as additional optional service features.

Product Description
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention - 4 Years