HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH328A#ABB

Code: H2TH4PE
Warranty: 12 - 60 Months
Manufacturer (by 1WorldSync)
 
Unknown
CZ017
 
60 Months
DE168
 
Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
CZ017 0 unknown 223.86
CZ017 0 unknown 223.86
DE168 0 unknown 433.83

Marketing description

HPE Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

Key selling points

  • Escalation management
  • HPE electronic remote support solution
  • Access to electronic support information and services

Product Description
HPE Foundation Care Next Business Day Exchange Service Post Warranty - extended service agreement (renewal) - 1 year - on-site
Type
Extended service agreement (renewal)
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
P/N: JH328A#ABB
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - parts and labour - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year
Designed For
P/N: JH328A#ABB