Marketingový popis

J-Care Essential Services provide a comprehensive range of post-sales technical support plans tailored to match the requirements of your network environment. J-Care features six standard support offerings, each designed to complement and augment the capabilities of your in-house experts. More than a simple break-fix service, J-Care Essential Services incorporates features that will enhance the performance of your network and your team.
J-Care Essential Services provide rapid response from Juniper Networks post-sales engineers, and hardware replacement options that let you choose the right timing and resources for your network needs. In addition, you receive access to our award-winning Customer Support Center (CSC) where your engineers can access our Knowledge Base, software releases, and other technical tools.

Klíčové vlastnosti

• JTAC access
• Software releases
• Online tools
• Return-to-factory

Funkce produktu

• Unlimited technical support
  Improves workforce productivity for competitive advantage by allowing your operations team to focus on strategic activities.
• Access to all Juniper Networks software releases
  Accelerates availability of applications and services. Enables you to keep pace with technological advances without additional capital expenses. Speeds rollout of innovative and new ventures.
• Flexible hardware and onsite support options
  Allows you to select the right level of support to compliment your resources and meet your budget requirements. Increases operational efficiency and lowers operational costs.
• Priority access to highly skilled networking industry engineers
  Provides quick access to proven experts and best practices. Optimizes value of high-performance networking to meet changing business environment.
• Award-winning online support
  24/7 worldwide and multilingual online support increases operational efficiency and lowers operational costs.