HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE SN4700B

Κατηγορία NAS
Κωδικός H97N0PE
Μάρκα Hewlett Packard Enterprise
Εγγύηση Άγνωστο
Μόνο χάριν παραδείγματος.
Απόθεμα Ποσ Εκτιμώμενη παράδοση Τιμή
ΦΠΑ
DE748 10000 4/9/2026 ~ 4 εβδομάδες 86.787,98
Product Description
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 2 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
HPE SN4700B
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 2 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 2 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 2 years ¦ Comprehensive defective material retention - 2 years
Designed For
HPE SN4700B