HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JG962A#B2C, JG962AR#ABA, JG963A#AC3, JG963A#AC4, JG963A#B2B, JG963AR#ABA, JH295AR#B2C

Kategorija Tinklo įrenginiams
Prekės kodas U8PQ4E
Garantija 12 Mėn.
Gamintojo (pagal CNet)
 
Nežinomas
IMCH2
 
Nežinomas
DE168
 
Nežinomas
DK773
 
12 Mėn.
Prekės nuotraukos naudojamos tik iliustracijai!
Sandėlis Kiekis Pristatymas Kaina
PVM
IMCH2 100 2024-09-27 Nežinomas 85,45
DE168 0 Nežinomas 140,90
DK773  10054  2024-10-23 Nežinomas 161,61

Trumpas aprašymas

HPE Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

Savybės

  • Escalation management
  • HPE electronic remote support solution
  • Access to electronic support information and services

Product Description
HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
P/N: JG962A#AC3, JG962A#AC4, JG962A#B2B, JG962A#B2C, JG962AR, JG962AR#ABA, JG963A#AC3, JG963A#AC4, JG963A#B2B, JG963AR, JG963AR#ABA, JH295AR#B2C, JH376A, JH376A#ABA, JH376AR, JH376AR#ABA
Service Included
Replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years
Designed For
P/N: JG962A#AC3, JG962A#AC4, JG962A#B2B, JG962A#B2C, JG962AR, JG962AR#ABA, JG963A#AC3, JG963A#AC4, JG963A#B2B, JG963AR, JG963AR#ABA, JH295AR#B2C, JH376A, JH376A#ABA, JH376AR, JH376AR#ABA