行銷描述

Change Manager enables data center operations managers to stay on top of frequent physical equipment changes. The application combines graphical data center room and rack views, physical asset management, a work order system and a handheld mobile application for creating changes on the go. The asset management tool keeps track of device properties and physical equipment location. The work order system allows you to easily juggle changing priorities and track the status of physical asset management tasks such as adding new equipment, moving existing equipment, and decommissioning retired equipment.

主要賣點

• Automated work order process
• Change report
• Schedule of changes
• Printable work orders
• Personnel audit trail
• Custom tasks
• Progress report view
• Email notification
• Asset audit trail
• Space reservation
• Change management overview
• Maintenance scheduling
• Live dashboard
• Customizable templates
• Global asset search
• Asset library
• User roles
• Multi-user access
• Password security
• Read-only access

產品功能

• Automated work order process
  Create work orders and automatically generate tasks to move, add or change IT and infrastructure equipment. Schedule, assign and track the status of itemized tasks to implement changes in the data center.
• Change report
  Instant visibility to all moves, adds and changes to the entire data center.
• Schedule of changes
  View pending changes to assist with time management and workload balancing.
• Printable work orders
  Print individual work orders detailing the tasks required for completion.
• Personnel audit trail
  Gain total transparency to physical equipment changes by user.
• Custom tasks
  Specify the activities required to fulfill the needs of the individual work order.
• Progress report view
  Easily track activity and progress by sorting on work order, due date, status and priority.
• Email notification
  Inform selected users of work order completion.
• Asset audit trail
  Track asset moves, adds and changes by date/time, owner and work orders for view, print, and export.
• Space reservation
  Reserve rack space for new equipment to be installed quickly and easily.
• Change management overview
  Interactive interface showing past, future and pending changes to assist with resource and workload balancing, avoiding scheduling conflicts.
• Maintenance scheduling
  Facilitate scheduling and tracking of service and equipment maintenance to ensure visibility to all service plans and avoid scheduling conflicts.
• Live dashboard
  Gain transparency to data center key performance indicators through easily configured web dashboards, displaying customizable management-level information.
• Customizable templates
  Specify the activities required to fulfill the needs of the individual work order, ensuring organizational policies and projects are easily applied to moves, adds and changes.
• Global asset search
  Quickly locate assets through free text search, and export equipment data to excel format.
• Asset library
  Utilize the extensive catalog of physical infrastructure and IT devices from leading vendors.
• User roles
  Enable location and feature-based access through multi-user login and individual levels of user roles.
• Multi-user access
  Enables several users to carry out work on the application simultaneously and merging changes from different users seamlessly.
• Password security
  User-selectable password protection prevents unauthorized access, authorized against LDAP and Active Directory servers.
• Read-only access
  Share access without risking unauthorized configuration changes.