Cisco Partner Support Service TelePresence Video - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: CTS-MIC-TABL60, CTS-MIC-TABL60=, CTS-MIC-TABL60-RF, CTS-MIC-TABL60-WS

Code du produit CON-PSRN-CTSMICTB
Marque Cisco
Garantie Inconnu
Pour but illustratif seulement
Grossistes Quantité de stock disponible Date de livraison estimée Prix
SYNCA 9999 2024-05-23 ~ Date Appro. inconnue 60,45
Product Description
Cisco Partner Support Service TelePresence Video - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Advance parts replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
8 hours a day / 5 days a week
Designed For
P/N: CTS-MIC-TABL60, CTS-MIC-TABL60=, CTS-MIC-TABL60-RF, CTS-MIC-TABL60-WS
Service Included
Advance parts replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
8 hours a day / 5 days a week
Service & Support
Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day - availability: 8 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 4 hours - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 72 hours - availability: business hours / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 96 hours - availability: business hours / Monday-Friday - severity level 4 ¦ Technical support - remote diagnosis - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Intrusion definitions update - 1 year
Designed For
P/N: CTS-MIC-TABL60, CTS-MIC-TABL60=, CTS-MIC-TABL60-RF, CTS-MIC-TABL60-WS