Marketing description

AC Voca provides a voice recognition service for enterprises, enhancing day-to-day customer interface and employee productivity by making organizational contacts easily accessible from multiple user environments by voice.
Combining powerful speech recognition engine with a simple-to-use conversational interface, AC Voca introduces a reliable, 24x7 call routing solution that reduces costs, increases the employee's productivity and enhances caller experience and satisfaction.
AC Voca easily integrates with any standard PBX based on analog, digital and IP network protocols and can be deployed as a secured cloud service or On-premises.

Key selling points

• Plug-and-play
• Easy to use
• High recognition rates
• Interfaces to all PBXs (SIP / FXO)
• Automatic update of Contact names (from Microsoft Active Directory or CSV file)
• User friendly interface for update of content (Departments, Branch lists)
• Cost reduction, increased productivity by saving time in searching contact details