Marketing description

Even organizations with the most advanced protection layers aren't immune to cyber threats, as there's no such thing as 100% prevention. It takes just one threat to get through for an organization to be 100% at risk. In fact, cyber threats are getting worse, with Accenture Security reporting in a 2019 study that there has been a 67% increase in security breaches in the last five years. As there are very serious risks and costs associated with undetected or slow to identify threats in the organization, the goal is to detect and respond as soon as possible, before significant damage is done.
The problem for many MSPs is that detection and response today requires a significant amount of time and resources for investigation. Many MSPs lack a dedicated security team and don't have the time or expertise to hunt and investigate suspicious activity amongst the thousands of possible indicators and activity logs for their customer base. While some endpoint detection and response (EDR) solutions may offer automated processes, it does little to help in the broader context of detection and response when you want to consider more than the endpoint - especially when email is the number one threat vector.
Trend Micro Worry-Free with Co-Managed XDR is a cross-product, cross-customer, and cross-partner detection and response service, co-managed by Trend Micro and MSPs, helping to mitigate threats for customers while alleviating overburdened MSPs. Using Trend Micro's expertise, MSPs can now elevate their security offerings to their customers without additional resource and investment.

Key selling points

• 24/7 threat experts
• Cross-customer analysis
• Cross-partner analysis
• Incident response
• Monthly case activity summary report

Product features

• 24/7 threat experts
  Cuts through the fog of constant alerts to isolate genuine threats in their earliest stages, providing MSPs with personalized remediation steps for their customers.
• Cross-customer analysis
  Ensures that MSPs proactively protect their entire customer base from similar attacks. MSPs no longer need to log into each customer's product console to check logs and remediate threats.
• Cross-partner analysis
  Threat analysts review similar threats across partners, especially those in the same industry, to provide proactive response.
• Incident response
  Provides customized recommendations or Trend Micro threat experts can conduct actions if authorized by MSPs.
• Monthly case activity summary report
  Provides an executive view of incidents and threats detected and mitigated for the month.