MARKIT – igel software maintenance priority - technical support

Category: Software Technical Support

Code: SSY003PS3000000

Brand: IGEL

Warranty: Unknown

For illustrative purpose only

Stock	Qty	Est. Delivery	Price
IMCAW	0	unknown	58.84
IMCAE	0	unknown	58.84

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Product Description: Igel Software Maintenance Priority - technical support - for IGEL Workspace Edition - 3 years
Service & Support: Technical support
Service Included: Phone consulting
Full Contract Period: 3 years
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Software Title: IGEL Workspace Edition
License Qty: 1000 licenses

Type: Technical support
Service Included: Phone consulting
Full Contract Period: 3 years
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Software Title: IGEL Workspace Edition
Installation Type: Locally installed
License Qty: 1000 licenses
Service & Support: Phone consulting - 3 years - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - for critical problems ¦ Phone consulting - 3 years - response time: next business day - availability: 12 hours a day / Monday-Friday - non-critical ¦ Web support - 3 years ¦ Technical support - 3 years - 10 named contacts ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years

Special conditions apply