StorageCraft Software Maintenance - Technical support (renewal) - for StorageCraft ShadowProtect Server - 1 license - volume - 1-9 licenses - emergency phone consulting - 3 years - 12x5 - response time: 2 business hours - English - United States

Category: Software Technical Support
Code: SSPS50USMS013YZZZ
Brand: Arcserve
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
SYNCA 9999 10/22/2026 unknown 817.48
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Product Description
StorageCraft Software Maintenance - technical support (renewal) - for StorageCraft ShadowProtect Server - 3 years
Service & Support
Technical support (renewal)
Service Included
Emergency phone consulting
Full Contract Period
3 years
Response Time
2 business hours
Service Availability
12 hours a day / 5 days a week
Localization
English United States
Software Title
StorageCraft ShadowProtect Server
License Qty
1 license
License Pricing
Volume / 1-9 licenses
Type
Technical support (renewal)
Service Included
Emergency phone consulting
Full Contract Period
3 years
Response Time
2 business hours
Service Availability
12 hours a day / 5 days a week
Localization
English United States
Software Title
StorageCraft ShadowProtect Server
Installation Type
Locally installed
License Qty
1 license
License Pricing
Volume / 1-9 licenses
Service & Support
Emergency phone consulting - 3 years - response time: 2 business hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ Phone consulting - 3 years - response time: 1 business day - severity high ¦ Phone consulting - 3 years - response time: 2 business days - severity medium ¦ Phone consulting - 3 years - response time: 2 business days - severity low ¦ Emergency e-mail consulting - 3 years - response time: 2 business hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ E-mail consulting - 3 years - response time: 1 business day - severity high ¦ E-mail consulting - 3 years - response time: 2 business days - severity medium ¦ E-mail consulting - 3 years - response time: 2 business days - severity low ¦ Web support - 3 years ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years
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