StorageCraft Software Maintenance - Technical support (renewal) - for StorageCraft ShadowProtect for Small Business Server Premium (v. 5.x) - 2 servers - academic, GOV - emergency phone consulting - 1 year - 12x5 - response time: 2 business hours - English - United States

Category: Software Technical Support
Code: QSXP00USMG021YZZZ
Brand: Arcserve
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
SYNCA 9999 9/4/2026 unknown 292.23
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Product Description
StorageCraft Software Maintenance - technical support (renewal) - for StorageCraft ShadowProtect for Small Business Server Premium - 1 year
Service & Support
Technical support (renewal)
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
2 business hours
Service Availability
12 hours a day / 5 days a week
Localization
English United States
Software Title
StorageCraft ShadowProtect for Small Business Server Premium
Version
5.x
License Qty
2 servers
License Pricing
Academic, government
Type
Technical support (renewal)
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
2 business hours
Service Availability
12 hours a day / 5 days a week
Localization
English United States
Software Title
StorageCraft ShadowProtect for Small Business Server Premium
Installation Type
Locally installed
Version
5.x
License Qty
2 servers
License Pricing
Academic, government
Service & Support
Emergency phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ Phone consulting - 1 year - response time: 1 business day - severity high ¦ Phone consulting - 1 year - response time: 2 business days - severity medium ¦ Phone consulting - 1 year - response time: 2 business days - severity low ¦ Emergency e-mail consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ E-mail consulting - 1 year - response time: 1 business day - severity high ¦ E-mail consulting - 1 year - response time: 2 business days - severity medium ¦ E-mail consulting - 1 year - response time: 2 business days - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
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