Marketing description

PBXact is a fully featured business communications platform based on open-source technology which makes it fit for virtually any deployment type.

Key selling points

• Unlimited auto-attendant/IVR
• Flexible time-based call routing
• User management and group creation
• Hunt/Ring groups with pre-call announcement
• Voicemail blasting
• Customizable announcements
• Built-in multi-language IVR, voicemail and announcements
• Multi-language admin GUI and end user device support (UCP and IP phones)
• Calling queues (ACD/IVR)
• Built-in calendar used for call-based routing
• Enhanced time zone support
• Call recording reports
• Call logging interface
• Secure communications (SRTP/ TLS)

Product features

• Integrated SIPStation SIP trunking
  Sign up with the award winning SIPStation service directly from the administration GUI and automatically configure within seconds. No need to look further for VoIP service or need technical knowledge to set up.
• Zero-touch provisioning
  Out-of-box automatic configuration with Sangoma's S-Series IP phones from anywhere in the world. The EndPoint Manager Tool within the administration GUI enables centralized control of every phone's configuration and firmware.
• Powerful S-Series IP phone features
  Users can now control complicated features directly from their phones right out-of-the-box. There's no need to memorize hard to remember feature codes!
• Remote worker friendly
  Desktop and mobile apps deliver HD video calling, screen-sharing and chat for sales, support or contact center staff.
• Web-based dashboard
  User Control dashboard lets every user manage their own call settings, conference call rooms, voicemail and contact center features via customizable widgets.
• Advanced recovery
  Avoid catastrophic failure with the Advanced Recovery module which delivers automatic failover to a secondary PBXact system.