JBoss Enterprise Application Platform Level 3 (ISV Only) - Premium subscription (1 year) - 4 cores - hosted - Red Hat Embedded Program - ELS

Category: Software Maintenance
Code: MW2179233
Brand: Red Hat
Warranty: Unknown
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Product Description
JBoss Enterprise Application Platform Level 3 (ISV Only) - premium subscription (1 year) - 4 cores
Product Type
Premium subscription - 1 year
Category
Online & appliance based services - cloud computing software
Installation Type
Hosted - PaaS
License Qty
4 cores
Licensing Program
Red Hat Embedded Program
Licensing Details
Extended Life Cycle Support
Service & Support
New releases update
Category
Online & appliance based services - cloud computing software
Product Type
Premium subscription - 1 year
Installation Type
Hosted - PaaS
License Qty
4 cores
Licensing Program
Red Hat Embedded Program
Details
Extended Life Cycle Support
Type
New releases update - 1 year ¦ Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 4 business hours - availability: business hours - severity level 3 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: business hours - severity level 4 ¦ Web support - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 1 year - response time: 4 business hours - availability: business hours - severity level 3 ¦ Web support - 1 year - response time: 8 business hours - availability: business hours - severity level 4
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