Computer Service Options

Product parameters

Service & support type

Accidental damage coverage (118) Battery replacement (27) Cleaning fee (1) Configuration (3) Destruction (1) Device As a Service (DaaS) (1) Extended service agreement (10251) Extended service agreement (extension) (4) Extended service agreement (renewal) (63) Installation (68) Installation / configuration (8) Installation / maintenance (4) Installation / training (1) New releases update (4) Overpacking (1) Repair fee (4) Technical support (51) Technical support (extension) (1) Technical support (renewal) (2)

Location

Carry-in (1548) Depot (45) On-site (7066) Pick-up and return (222) Shipment (891)

Response time

1 business day (9) 1 day (4) 2 business days (118) 2 days (2) 2 hours (943) 24 hours (14) 3 business days (1) 3 days (2) 3-5 business days (48) 4 hours (2162) 48 hours (167) 5 business days (33) 6 hours (4) 8 hours (1) Next available agent (12) Next business day (3402) Next business day ( for requests before 3:00 p.m.) (1) Next day (12) Same business day (10) Same business day (next business day for requests after 12:00 p.m.) (3) Same business day response within 4 hours (1) Same day (242) Second business day (52)

Repair time

1 business day (9) 1 day (45) 10 business days (14) 10-15 business days (58) 15 business days (37) 2 business days (95) 2 days (69) 24 hours (879) 3 business days (1011) 3-7 business days (28) 4 hours (22) 5 business days (60) 5 days (210) 6 hours (1157) 7 business days (2) 7 days (14) 8 hours (8) Next business day (96)

Full contract period

Price

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Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49700-019, 2200-49700-025 CODE: 4870-49700-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49700-019, 2200-49700-025 CODE: 4870-49700-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	10.24


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49720-001, 2200-49720-019, 2200-49720-025 CODE: 4870-49720-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49720-001, 2200-49720-019, 2200-49720-025 CODE: 4870-49720-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	10.24


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49780-019, 2200-49780-025 CODE: 4870-49780-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49780-019, 2200-49780-025 CODE: 4870-49780-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	10.24


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49740-025 CODE: 4870-49740-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49740-025 CODE: 4870-49740-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	10.34


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-48820-001, 2200-48820-019, 2200-48820-025, 2200-48820-114 CODE: 4870-48820-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-48820-001, 2200-48820-019, 2200-48820-025, 2200-48820-114 CODE: 4870-48820-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	10.34


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-48830-001, 2200-48830-019, 2200-48830-025, 2200-48830-114 CODE: 4870-48830-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-48830-001, 2200-48830-019, 2200-48830-025, 2200-48830-114 CODE: 4870-48830-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	10.34


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-48840-001, 2200-48840-019, 2200-48840-025, 2200-48840-114 CODE: 4870-48840-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-48840-001, 2200-48840-019, 2200-48840-025, 2200-48840-114 CODE: 4870-48840-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	10.34


HP Customized Pallet Service - Overpacking CODE: W9G30AA Compare
	HP Customized Pallet Service - Overpacking CODE: W9G30AA Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	11.14
		ALSNL1	5000	Fr 5/3	18.90


HP - Extended service agreement - delivery - on-site - non-work days CODE: W9G32AA Compare
	HP - Extended service agreement - delivery - on-site - non-work days CODE: W9G32AA Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	13.09
		ALSNL1	5000	Fr 5/3	20.84


Honeywell Edge Services Accessory Replacement Service - Extended service agreement - replacement - 1 year CODE: SVCACC-SCN1 Compare
	Honeywell Edge Services Accessory Replacement Service - Extended service agreement - replacement - 1 year CODE: SVCACC-SCN1 Compare
		Stock	Qty	Est. del.	Price
		BSTNL	153	Tu 4/30	13.41


PT-H2 POWER TIP CODE: PT-H2 Compare
	PT-H2 POWER TIP CODE: PT-H2 Compare
		Stock	Qty	Est. del.	Price
		NL326	590	Fr 5/3	13.72
		IMBE-NL01	590	Mo 5/6	13.89


Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 1 year - on-site - response time: NBD - for HP 260 G4; EliteDesk 80X G8; EliteOne 870 G9; ProDesk 405 G6; ProOne 400 G6, 440 G6 CODE: UE378E Compare
	Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 1 year - on-site - response time: NBD - for HP 260 G4; EliteDesk 80X G8; EliteOne 870 G9; ProDesk 405 G6; ProOne 400 G6, 440 G6 CODE: UE378E Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	13.90
		DE168	100	Th 5/2	18.92
		ALSNL1	5000	Fr 5/3	21.67

		COPBE	178	Tu 4/30	26.74

		DK231	500	We 5/8	43.65

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Poly Hardware Replacement - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - must be purchased simultaneously with the product - for Sync 20 CODE: 4870-SYNC20-3YR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - must be purchased simultaneously with the product - for Sync 20 CODE: 4870-SYNC20-3YR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	14.35


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86930-001, 2200-86930-012, 2200-86930-101, 2200-86930-102 CODE: 4870-86930-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86930-001, 2200-86930-012, 2200-86930-101, 2200-86930-102 CODE: 4870-86930-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	14.45


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-66800-025 CODE: 4870-66800-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-66800-025 CODE: 4870-66800-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	14.45


NETGEAR ProSupport OnCall 24x7 Category S1 - Technical support - phone consulting - 1 year - 24x7 CODE: PMB0S11-10000S Compare
	NETGEAR ProSupport OnCall 24x7 Category S1 - Technical support - phone consulting - 1 year - 24x7 CODE: PMB0S11-10000S Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	14.91
		DE168	100	Th 5/2	21.52
		ALSNL1	5000	Fr 5/3	22.74


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86820-001 CODE: 4870-86820-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86820-001 CODE: 4870-86820-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	15.23


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86840-001, 2200-86840-012, 2200-86840-101, 2200-86840-102 CODE: 4870-86840-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86840-001, 2200-86840-012, 2200-86840-101, 2200-86840-102 CODE: 4870-86840-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	15.23


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86810-001, 2200-86810-012, 2200-86810-101, 2200-86810-102 CODE: 4870-86810-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86810-001, 2200-86810-012, 2200-86810-101, 2200-86810-102 CODE: 4870-86810-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Th 5/2	15.99


Lenovo Onsite - Extended service agreement - parts and labour (for system with 4 years depot warranty) - 4 years - on-site - CPN - for ThinkCentre M70q; M725s; M75q Gen 2; M75q-1; M920x CODE: 5WS0T07978 Compare
	Lenovo Onsite - Extended service agreement - parts and labour (for system with 4 years depot warranty) - 4 years - on-site - CPN - for ThinkCentre M70q; M725s; M75q Gen 2; M75q-1; M920x CODE: 5WS0T07978 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 5/2	16.42

Computer Service Options

Product parameters

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