Marketing description

DameWare Remote Support (DRS) lets you manage servers, notebooks and laptops remotely so you can quickly support end-users. DameWare Remote Support includes desktop remote control and the ability to complete Windows Administration tasks remotely right from the DameWare Remote Support Console!

Key selling points

• Remotely reboot servers and notebooks
• Start and stop Windows services
• Clear and view Windows event logs
• Copy and delete files on remote computers
• Manage Windows Active Directory
• Take full control of the end-user's desktop in one click
• Chat with the end-user as you troubleshoot problems
• Take screenshots of remote desktops
• Automatically install agents as you need them
• Remote Support software that's easy to use