Neat Pulse Plus - Extended service agreement - replacement (for video conferencing devices) - 2 years - shipment

Category: PC Maintenance
Code: PULSE-PLUS-BAR2
Brand: Neat
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
DDAU 999999999 24/06/2026 unknown 590.36
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Service Included
Replacement
Location
Shipment
Full Contract Period
2 years
Class of Equipment
Video conferencing devices
Service & Support
Extended service agreement - replacement - 2 years - shipment ¦ Technical support - phone consulting - 2 years - response time: 4 h - availability: 24 hours a day / Monday-Friday - severity level 1 ¦ Technical support - phone consulting - 2 years - response time: 6 h - availability: 24 hours a day / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 2 years - response time: 24 h - availability: 24 hours a day / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 2 years - response time: 48 h - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Troubleshooting - 2 years ¦ Technical support - monitoring - 2 years
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