HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h

Category: Network Devices Service Options
Code: H98K5E
Brand: Hewlett Packard Enterprise
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
IMAT 100 4/06/2024 unknown 20,606.74
Compare 0
Add to comparisonRemove all from comparison
Find similar
Product Description
HPE Pointnext Tech Care Essential Service - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 Years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 4 Years ¦ Technical support - remote diagnosis - 4 Years ¦ Technical support - visual remote guidance - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 4 Years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 4 Years
← Back
Please give your consent to allow us to use cookies to make your browsing experience better. Read our Cookie Policy.
I accept